Incyber Media and Technologies Master Service Agreement
- Services.In consideration for the payments to be made by Customer
pursuant to the terms of this Agreement, Incyber Media and
Technologies will provide Customer services for commercial and
research uses via Incyber Media and Technologies network
facilities and tech support professionals through email and
ticket system, which will be operated seven days per week,
twenty-four hours per day. The Services provided by Incyber
Media and Technologies are subject to all of the terms and
conditions of this Agreement.
- Payment.In consideration for the Services to be provided by Incyber
Media and Technologies, Customer shall pay to Incyber Media and
Technologies a monthly fee in accordance with the Incyber Media
and Technologies fee schedule. Payment shall be due immediately
upon Customer's receipt of Incyber Media and Technologies
monthly invoice. Alternatively, payment shall be made by
automatic credit card charging (Autocharge). Incyber Media and
Technologies is hereby authorized to make automatic monthly
charges on the first day of each calendar month against
Customer's credit card. This authorization shall be cancellable
by Customer via written notice to Incyber Media and
Technologies, delivered through Postal Mail or by submitting the
cancellation notice at https://technicalsupport.co.in.
- Term.The Term of this agreement shall be determined by Incyber Media
and Technologies order form. This agreement (including any
renewal Terms) shall automatically renew for additional periods
of month by month unless either party gives written notice to
the other party of their intention to terminate this Agreement
at least thirty (30) days prior to the end of then-current term.
Incyber Media and Technologies may cancel this Agreement and the
Services without notice upon (i) Customer's failure to pay any
amounts invoiced here under within fifteen (15) days after the date
of the invoice, or (ii) Incyber Media and Technologies
determination, in its reasonable discretion, that Customer has used
the Services fraudulently, unlawfully or abusively, and has failed
or refused to cease such fraudulent, unlawful or abusive use. (iii)
credit is refused to Incyber Media and Technologies on any monthly
charge when Customer is paying monthly fees on an Autocharge basis,
and such credit is not reinstated; or (iv) Customer's failure or
refusal to cure any breach of this Agreement (other than as
mentioned above) within fifteen days after notice of such breach has
been given by Incyber Media and Technologies to Customer. Upon such
cancellation, Incyber Media and Technologies shall remove all of
Customer's electronically stored data from Incyber Media and
Technologies facilities without liability of any kind to Customer.
- Restrictions.The Services, and Customer's use of the Services, are subject to
the following restrictions:
- Inappropriate Content Prohibited. Customer's use of the Services
shall not constitute libel or defamation of character, nor
infringe on any copyright, trademark or patent, nor shall it
violate
(i) any trade secret or other intellectual property right of any
third party, or
(ii) any federal, state, or local law, regulation or ordinance,
including those pertaining to obscenity, applicable in an area
where the Content can be viewed or retrieved;
- Acceptable Use Policies (AUPs). Customer shall at all times
during the use of the Services abide by Incyber Media and
Technologies AUPs as established and modified from time to time
at https://economicalhost.com/ourAcceptableUsagepolicy.html and
the AUPs of all other networks which Customer may traverse in
the course of its use of the Services;
In the event that Customer violates any of these restrictions,
Customer shall indemnify and hold harmless Incyber Media and
Technologies and its proprietor, partners, directors, officers,
shareholders, agents and contractors from and against any and all
allegations, claims, expenses (including reasonable attorneys'
fees), liability or suits made, threatened or brought in relation to
or arising from such violation.
- INDEMNIFICATIONS AND LIABILITY.
a. Customer shall defend, hold harmless and
indemnify Incyber Media and Technologies and its affiliates,
officers, partners, agents and employees from all claims,
demands, actions, damages, judgments, expenses, costs (including
reasonable attorney's fees), and liabilities arising out of
Customer's access to or use of Incyber Media and Technologies
servers or IP Network.
b. Incyber Media and Technologies assumes no
liability for damage to, or loss of, the equipment or Customer
property resulting from any cause whatsoever, except as a result
of Incyber Media and Technologies wilful misconduct.
c. Incyber Media and Technologies shall not be
liable to Customer for any indirect, incidental, consequential,
exemplary, reliance or special damages, including damages for
lost profits, regardless of the form of action, whether in
contract, indemnity, warranty, strict liability, or tort,
including negligence of any kind with regard to any conduct
under this Agreement.
- Disclaimer of Warranties.Incyber Media and Technologies exercises no control whatsoever
over the content, accuracy or quality of the information passing
through its network or any products ordered by Customer via its
network. The Services and any information or products obtained
by Customer through the Services are provided "AS IS" without
any warranties whatsoever, express or implied. The warranties of
merchantability and fitness of the Services, such information
and products for a particular purpose are hereby specifically
disclaimed.
- Limitation of Liability.In no event shall either party be liable to the other for any
indirect, incidental or consequential damages arising out of or
in relation to this Agreement or the Services, including, but
not limited to, damages incurred by Customer resulting from loss
of data, due to delays, non deliveries, misdeliveries or
interruptions in Service, regardless of the cause.
- Force Majeure.Neither party shall be considered in default of its obligations
hereunder (except the payment of money, which shall not be
excused) if performance of such obligations is prevented or
delayed by acts of God or government, war, riots, acts of civil
disorder, labour disputes, failure or delay of transportation,
or such other causes as are beyond such party's control.
- Early Termination Charges:If Customer terminates a Service, or any portion thereof, during
a Service Term, such termination shall not be effective until
thirty (30) days after Incyber Media and Technologies receives
written notice of termination ( the "Termination Effective Date"
), and Customer will pay, within fifteen (15) days after such
termination notice, all accrued but unpaid charges for the
service incurred through the Termination Effective Date.
Customer shall provide notification of its termination of the
Service by sending such notification via the web form at
https://technicalsupport.co.in or certified Indian Postal Mail,
postage prepaid.
- Governing Law. This agreement shall be governed by and construed in accordance
with the laws of India, without regard to its principles for
resolving conflicts of law. The parties agree that any actions
arising under this agreement shall be brought exclusively in the
District Court of Delhi. Each party agrees to submit itself to
the jurisdiction and venue of such courts for purposes of any
such action.
Customer:
Company name:
Address:
City:
State:
Zip code:
Country:
Tel:
Fax:
Authorized representative:
First Name: Last Name:
Title:
Tel:
Email:
Signature:
Date:
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Incyber Media and Technologies
Authorized representative:
First Name: Last Name:
Title:
Tel:
Email:
Signature:
Date:
Please sign this agreement and mail it back to us at:
Postal address: R-134, Greater Kailash-1, New Delhi 110048